One problem per consultation
We know that getting an appointment with the doctor is sometimes difficult and that some patients ‘save’ their problems and present them to the doctor at the same time, with or without a list. We also know that the clinician may run late. All of this increases the tendency for patients to present multiple problems to their doctor at one consultation.
Each appointment is only 15 minutes long. 15 minutes really is not a lot of time, even for just one problem, e.g., 1 minute to get to doctor’s room and sit down, 3 minutes to tell a history, 3 minutes to ask further questions, 3-4 minutes to perform targeted examination, 2 minutes to explain, advise and treat. The remaining time left of the 15 minutes is used to write up notes, fill out forms, dictate referrals or speak to other professionals for advice.
Presenting the doctor with multiple problems means that there is a real increased risk that mistakes will be made and things to be missed as the doctor may be inclined to rush, particularly if other patients are waiting.
One of general practice’s main purposes is to detect serious disease early. Presenting multiple problems to the doctor, not all of which may be serious, increases the difficulty of this task – it is like finding the ‘needle in a haystack’.
Doctors cannot see huge numbers of patients with multiple problems and continue to practise safely and effectively. A stressed doctor will struggle to be a good and safe doctor.
We do consider that GP appointments are a limited resource and we would kindly ask that such a service be used with care and consideration.
Therefore please do not be offended if the doctor asks you to rebook for your other problems. We are working in your best interests in order to keep you safe.
If you have an urgent problem you can attend the Practice between 8:30am and 9:30am Monday – Friday to book an appointment for that morning. Please note appointments will be allocated on a ‘first come first served’ basis and may include evening and weekend appointments at another local practice.
Under 65 year olds
If you are under 65 years of age, when you walk in before 9:30 am you will be given an appointment time for when you will be seen by the doctor. Please note appointments will be allocated on a ‘first come first served’ basis and may include evening and weekend appointments at another local Practice.
Over 65 year olds and Registered Carers
If you are over 65 years of age or a registered carer, you will now be able to telephone the Practice for an appointment the same morning. Please note telephone lines open 8am each weekday morning and appointments will be allocated on a ‘first come first served’ basis.
If you have any questions about these changes, speak to one of our receptionists who would be more than happy to answer your query.
Book an appointment online via our Online Services, or ring our reception on 0161 226 7615.
If your condition is non-urgent, you can expect to see a GP within 2 weeks, though you may have to wait longer if you want to see your preferred GP.
- You can consult your chosen GP via telephone consultation
- You can see your chosen GP via Skype consultation
Children under 16 years of age can book in to an after school same day clinic Mondays, Tuesdays, Thursdays and Fridays from 3.30pm – 4.30pm. Please call as early as possible in the morning to arrange them.
Extended Access- Appointments available during evenings and weekends
Working in collaboration with Manchester Extended Access, we are pleased to offer access to GP, nurse and HCA appointments during the evenings and at the weekends.
To book appointments simply ask the receptionist who will arrange an appointment at a time and location that suits you best. This will not be at your usual practice, but the GP or Health Care Professional who sees you will have access to your medical record and can issue prescriptions if required and deal with other matters appropriately should the need arise.