Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Primary Care Emergency Centre
Manchester Royal Infirmary
Oxford Rd
M13 9WL
Tel: 0161 276 5193
City Health Centre
Second Floor (Boots)
32 Market Street
City Centre
Manchester
M1 1PL
Tel: 0161 839 6227
Trafford General Hospital
Moorside Road
Daveyhulme
Manchester
M41 5SL
Tel: 0161 748 4022

For local health information, help and support visit www.choosewellmanchester.org.uk

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception.

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
Get help from an Optician with various conditions such as red eyes or eyelids, discharge from or watering of the eye, Irritation and inflammation of eyes or eyelids, dry eyes and Stye.

The Manchester Red Eye Service

  • Walk-in assessment and treatment for red, sore or itchy eyes through your local optometrist
  • Free service available to all patients over the age of 12 years who are registered with a Manchester GP
  • provides a patient experiencing recently occurring red eye conditions with appropriate treatment closer to home or work.
See a Dentist for toothache and urgent dental problems

Visit a Dentist

See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening and lifestyle advice.

Contact a Nurse

Book an appointment on the phone0161 226 7615
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone0161 226 7615

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Lets see what we can do…

Carers

Manchester Carers Centre

Providing free community services for carers in Manchester including advice and support, practical help, community drop-ins, social activities and access to grants and training.

Telephone: 01612 727 270

Email: admin@manchestercarers.org.uk

Website: www.manchestercarers.org.uk

Manchester Carers Forum

Providing support groups, training, mentoring and fun activities and advocacy for carers.

Email: info@manchestercarersforum.org.uk

Website: www.manchestercarersforum.org.uk

Child Health

CHAMP

CHAMP helps parents/carers to understand their children’s growth and to achieve and maintain a healthy lifestyle.

Website: www.champ.cmft.nhs.uk

Help & Support Manchester - Children & Families

Find information on national and local organisations, services and activities for families, children and young people and the practitioners supporting them. This includes details of childcare providers (Childminders, Day Nurseries, Playgroups, etc) in Manchester.

Website: hsm.manchester.gov.uk

Help & Support Manchester - Early Help

Effective Early Help is essential to improve the life chances of Manchester’s children, young people and their families. The aim of the Manchester Early Help Service is to build capacity in communities that will prevent crime, support education and enterprise, and keep children, young people and their families healthy and safe. We aim to do this by working with other agencies and directly with people from local communities.

Website: hsm.manchester.gov.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

Manchester Health Visiting Service

Improving the health of children and families in Manchester by providing home visits to newborns and families new to the area, drop-in sessions and development reviews.

Website: www.cmft.nhs.uk

Child Sexual Exploitation

If you have any concerns that a young person you know may be a victim of child sexual exploitation advice is available.

The website has details of local specialist teams in your area.

You can also report it to Greater Manchester Police by calling 101 or you can call Crimestoppers anonymously on 0800 555 111. If someone is in immediate danger dial 999.

Website: www.itsnotokay.co.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Chronic Pain

Pain Toolkit - Living with Pain in Manchester

Living with Pain in Manchester has been developed from the Pain Toolkit, a simple information booklet that provides you with handy tips and skills to support you along the way to managing your pain.

Website: www.mccg.paintoolkit.org

Domestic Abuse

Domestic Violence Aware Practice

If you are being hurt by someone in your family, are afraid of someone at home or are in a violent relationship you can talk to doctors, nurses and other staff working here, in private.

Contact Bernice O’Brien

Telephone: 07889538942

Help & Support Manchester - Domestic Abuse

Find information and links to useful websites and services offering support on domestic abuse.

Website: hsm.manchester.gov.uk

National Domestic Violence Helpline

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

Telephone: 0808 2000 247

Freedom Charity - Forced Marriage unit

Forced Marriage is a crime.

If you are affected by the issues of Forced Marriage, or you know someone that is, the Freedom Charity can help.

Forced Marriage

Telephone: 0207 008 0151

Website: www.freedomcharity.org.uk

Freedom Charity

Telephone: 0845 607 0133

Website: www.freedomcharity.org.uk

Manchester Womens Aid

Manchester Women’s Aid is an independent charity providing a range of services for women and children affected by domestic and sexual violence. We aim to provide excellence in all our services, placing women and children who use our refuge and community based services at the heart of the organisation.

Telephone: 0161 660 7999

Website: www.manchesterwomensaid.org

Respect Phoneline

Are you worried about your behaviour towards your partner? Have you been violent or abusive?

For information and advice to help you stop call the Respect Phoneline:

Telephone: 0808 802 4040

Email: info@respectphoneline.org.uk

Website: respectphoneline.org.uk

Victim Support

If you’ve been affected by domestic and/or sexual violence call your local victim care team in Manchester. Lines are open Monday to Friday, 9am-7pm and Saturday 9am-5pm.

Telephone: 0330 303 0162 or 0161 200 1950

Website: www.victimsupport.org.uk

Drugs and Alcohol

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Manchester Integrated Drug & Alcohol Service (MIDAS)

Their services include assessment, information and advice, treatment and referral, and are designed to meet the needs of service users who use drugs and alcohol.

Website: www.changegrowlive.org

Young People's Space

Offering a space to talk to someone about drugs and alcohol issues.

Are you interested in getting involved with activities?

Telephone: 0161 839 2054

Visit: 101-103 Oldham Street, Manchester, M4 1LW

Follow: @Eclypse_YP

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

More tools and apps
General Health

Citizens Advice Manchester

Our patients can now use the Citizens Advice Phone located to reception. Lines are open 9.30am – 5pm Monday to Friday. Patients calling outside of these hours are welcome to leave a message with their name and number to request a callback.

Telephone: 0161 226 7615

Manchester Citizens Advice Bureau

They offer free, confidential, impartial and independent advice and information on a wide range of subjects.

Telephone: 03444 111 222

Website: www.citizensadvicemanchester.org.uk

Healthy Manchester

Health, Employment, And Lifestyle Therapies for a Healthier Happier You.

The HEALTHY Manchester Service is a telephone-based service for Manchester patients aged 16-64 with health conditions who also have wider issues that they would like support with such as housing, finance, unemployment, social isolation, lack of confidence etc.

You can only be referred to the HEALTHY Manchester service by your GP.

Website: www.pathwayscic.co.uk

Working Well Service

Face to face service for eligible Manchester patients with health conditions who would like to move towards or into employment. The support offered focuses on managing health conditions whilst helping patients to get to where they want to in life.

You can only be referred to the Working Well Service by your GP . HEALTHY Manchester patients will have the option of moving onto the Working Well Service.

Website: www.pathwayscic.co.uk

Community Health Services

Provides a wide range of community based health services for adults and children, supporting health and wellbeing promotion, minor ailments and serious or long-term conditions.

Website: www.cmft.nhs.uk

Manchester Health Walks

The Manchester Health Walks are coordinated by the Manchester Giants Community as part of the Macmillan Active Manchester programme. Walks are free, open to all and are very accessible.

Website: www.walkingforhealth.org.uk

Fit4Work Manchester

Manchester’s Fit for Work service is a free telephone based service, providing the residents of North, Central and South Manchester with support, tackling various issues such as: Mental Health, Back, joint or neck pain, Bullying and Harrassment, Financial problems, Redundancy, Pressures on work-life balance which as a consequence has led to the individual taking time off work.

Telephone: 08717 813 548

Email: ffw.enquiries@pathwayscic.co.uk

Website: www.pathwayscic.co.uk

Health & Wellbeing

Find information about organisations and services that can offer support around eating well, physical activity and healthy lifestyles. As well as access to mental health services and support around drugs and alcohol.

Website: hsm.manchester.gov.uk

Community Health Trainers

Health Trainers can help individuals to make small changes that will make a big difference to their life. By offering practical support and guidance in key topic areas.

Telephone: 0161 861 2548

Email: healthtrainers@nhs.net

Website: goodhealth-manchester.nhs.uk

MCRactive

Get active in Manchester.

Website: mcractive.com

LGBT+

Know your rights at your GP Surgery

View information from the Proud Trust about your rights at your GP Surgery.

Leaflet: www.mhcc.nhs.uk

LGBT Foundation - Test Regularly

Find information on sexual health screening clinics in Manchester and advice on when and how to have a HIV test.

Telephone: 0345 3 30 30 30

Website: www.lgbt.foundation

Mental Health

Buzz Manchester

Buzz is the new Health & Wellbeing Service for people and communities in Manchester.

Website: www.buzzmanchester.co.uk

Community Counselling Service

A free and confidential service. Would you like to talk to someone without being judged and share your thoughts and feelings with a professional counsellor?

Home visits can be arranged in some circumstances. You can ring, text, or email to arrange an appointment.

Telephone: 0161 881 0007 or 07788414771

Email: cdi256@gmail.com

More services for other local communities

Heads Up

Back on Track is a Manchester charity that supports disadvantaged people through education, training, work experience, volunteering – helping them move on from problems in their past towards a meaningful and fulfilled life. Working with people who are going through a process of recovery or rehabilitation, because of problems with alcohol or drugs, offending, homelessness and/or mental health.

Website: www.backontrackmanchester.org.uk

Greater Manchester Mental Health

Greater Manchester Mental Health (GMMH) provides a range of mental health services across Manchester.

Website: www.gmmh.nhs.uk

Talking Therapies

Provides a range of Talking Therapies that can help you work out how to deal with negative thoughts and feelings and make positive changes to your life.

Telephone: 0161 226 3871

Email: pws.manchester@selfhelpservices.org.uk

Website: www.selfhelpservices.org.uk

Manchester Mind

Information and Support for all mental health issues.

Telephone: 0161 769 5732

Website: www.manchestermind.org

Living Life to The Full

Free online courses are available covering low mood and stress and all of the common linked problems this causes. Work out why you feel as you do, how to tackle problems, build confidence, get going again, feel happier, stay calm, tackle upsetting thinking and more. Try one of the sample sessions now.

Website: www.llttf.com

Mental Health Grants Programme

A directory of many local, diverse Mental Health services provided by NHS North, Central and South Manchester Clinical Commissioning Groups (CCGs), who have invested £330,000 in a new mental health grants programme.

Website: www.manchestercommunitycentral.org

More services for young people

Mental Health in Manchester

This site is for Manchester people who want to know more about how to look after their emotional health and wellbeing.

Website: www.mhim.org.uk

South Manchester Healthy Living Network (SMHLN)

SMHLN covers areas of south Manchester. It offers a range of wellbeing services.

Telephone: 0161 217 3667

ZEST

Zest covers areas of north and east Manchester. It offer a range of wellbeing services.

Telephone: 0161 234 3715

Email: zest@manchester.gov.uk

Website: www.zestactivities.blogspot.co.uk

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Maternity

Saint Mary's Hospital Maternity Services

Saint Mary’s Hospital provides full maternity care for women including pre-conceptual counselling, antenatal care, delivery and postnatal care.

Website: www.cmft.nhs.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

The Northern Sexual Health, Contraception & HIV Service

Providing integrated sexual and reproductive health services across the city of Manchester, and also for the boroughs of Stockport, Tameside and Trafford.
Offers routine, intermediate and specialist sexual and reproductive health provision including the testing and treatment of sexually transmitted infections, contraception and emergency contraception.

Website: www.cmft.nhs.uk

LGBT Foundation - Test Regularly

Find information on sexual health screening clinics in Manchester and advice on when and how to have a HIV test.

Telephone: 0345 3 30 30 30

Website: www.lgbt.foundation

Hepatitis B- Public Health England

Are you having casual sex or having sex with multiple partners? You are at risk of hepatitis B, protect yourself with a free vaccine available from sexual health clinics.

Website: www.nhs.uk

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice

Telephone: 0845 122 8690

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 0300 1237123

Website: www.fpa.org.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Stop Smoking

Stop Smoking Manchester

This service helps people to stop smoking. It offers free NHS support and advice.

Telephone: 0161 205 5998

Website: www.stopsmokingmanchester.co.uk

More tools and apps

Smokefree NHS

Millions have used Smokefree support to help them stop smoking. Choose from an app, email, SMS and face-to-face guidance.

Website: www.nhs.uk/smokefree

Transport

Patient Transport Service (PTS)

The Patient Transport Service helps patients who live in Greater Manchester to get to and from non-emergency medical appointments.

Website: www.nwas.nhs.uk

Leafletwww.nwas.nhs.uk

Ring & Ride

Ring & Ride provides short, local trips to eligible residents of Greater Manchester. If you are a registered user you may travel to any location within 6 miles of your home address within Greater Manchester.

Website: www.tfgm.com

Weight Management

A Better Life Manchester - Family & Adult Weight Management Service

ABL Health Manchester can help you lose weight and lead a healthier lifestyle.

Over 12 weeks the Enable sessions, delivered by experienced lifestyle coaches, will guide you through personal goals, provide tailored exercise and offer advice around healthy eating to support you to lose weight. If your whole family wishes to lose weight and improve their health together then maybe the Food, Activity, Balance (FAB) programme is for you. Both programmes are free of charge.

Telephone: 0161 393 7576
Website:
www.ablhealth.co.uk/manchester
Email: admin@ablhealth.co.uk 
Twitter: www.twitter.com/ABLHealth

Choose to Change Manchester

Choose to Change is a specialist weight management service that helps adults make lifestyle changes that will enable them to lose weight and improve their health.

Website: www.choose-to-change.co.uk

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com/uk

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Health Review and Assessment Clinic

Here we can help you monitor your condition

More than one condition?

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?